关于曼谷航空退票问题解答(2)
2、曼谷航空怎么退票?
请先给曼航的中国办事处打电话咨询,有时候他们不管,但是还是要骚扰下,他们能给回复是最好的。如果没回应可以发邮件给曼谷航空公司。
曼谷航空国内办事处电话:
北京:010-64301517
上海:021-63859500
广州:020-87607805
然后给曼航网站的邮箱发邮件咨询,注意要用hotmail,gmail邮箱,曼航总部的服务是很快很好的
联系邮件:reservation@bangkokair.com
3、驴友案例:
因为身体不适想要取消行程,后面发邮件给曼航的到的回复如下:
With reference to your email, we would like to inform you that there is refund administration fee HKD400 per person if you prefer to refund your booking under reference JADVOI. If you prefer to refund, the refund amount will be HKD4,660 per person or total HKD9,320.In additional, you are able to keep the ticket for travel until October 31,2011 without charge if the same fare available on the new flight.Please reply your permission for the refund administration fee in case you prefer to refund your booking or reply to confirm us if you prefer to cancel the current flights and keep ticket for travel in order for us to take action as your requirement.大概意思就是取消的话,每张机票扣400港币手续费,不取消的话,可以把机票保留到10月31日,如果到时候机票价格没有变动的话,不会收手续费的。我没有立即回复邮件,还想努力争取尽量调整安排,让7月的计划成行。”不过她后来又能去了,所以机票保留了。
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